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Mrs. Edeltraud Kretzschmar
St. Zeno 6
6534 Serfaus

+43 5476 6890 info@baerolina.com

Privacy Policy Hotel Bärolina

Confidential data handled responsibly

The operators of these web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy. This Privacy Policy clarifies, to the user of the website www.baerolina.at (hereinafter referred to as the "Website"), the type, scope and purpose of the collection and use of personal data by Msr. Edeltraud Kretzschmar. This Privacy Policy also applies to all sub-websites and local pages of the tourism association's partners.

Personal data (such as name, e-mail address, telephone number) are processed and conveyed by the operator only in a lawful manner - in particular for the fulfillment of contractual or legal obligations, on the basis of predominant legitimate interests of the operator or on the basis of the consent of the user.

The lawfulness of data processing results from the Austrian Data Protection Act as well as from the regulation (EU) 2016/679 (GDPR). The legal basis is specifically detailed in the following processing.

Presentation of our Website

The operator continuously optimises the presentation and services offered for the website users. In order to better understand how the pages are used, the operator saves the following data, short term, each time the site is accessed: name of the website visited, requested details, date/time, volume of data transmitted, message about successful retrieval of data, browser/version/language, operating system, previously visited sites, duration of use, country of origin and anonymised IP-address. By visiting this website, the user, in accordance to Article 6 (1) (a) of the GDPR, gives his/her consent to the short term storage of the IP address of the terminal. The user's IP-address will be deleted when use of the website is complete. The operator uses the aforementioned data anonymously only for statistical purposes in connection with the offer.

What happens to your data received in a user inquiry

On making contact with the operator (eg. by contact formula or e-mail), the following user's information may be stored for the purpose of processing the request, as well as, in the case of follow-up questions: title, first name and surname, postal address, e-mail address, telephone number and additional inquiry-related information (eg. duration of stay, number of persons).

Personal data collected in this manner will be deleted by the operator within three years, after processing of the request has been completed. The personal data disclosed by the user will only be processed and used by the operator to the extent necessary in fulfilling the request and /or for the provision of the requested service.

In the course of this data processing, the operator may forward the collected personal data to the following third parties (see contact details).

Reservation Data
  • Reporting requirement
    Pursuant to the Austrian Reporting Law accommodation participants are required to provide the accommodation provider with the data specified in § 5 and § 10 of the Reporting Law. This relates to the following data:
    • Name, date of birth, gender, nationality, country of origin, address plus postal code and
    • for international guests - type, number, issue location and issuing authority of a travel document, and also the date of arrival and departure.

  • Guest registry
    Owing to our legal obligation arising from § 19 of the Reporting Law-Implementation Order, the accommodation provider shall maintain this data in a Guest Registry and save it for a period of 7 (seven) years, unless it is needed for a longer period of time for other purposes which are named in this Data Protection Statement. The Guest Registry shall be maintained by us in electronic format, and for this purpose the accommodation provider shall transfer the data to an IT services provider. The data shall thus be saved locally. No transmittal into a third country shall occur.

  • Transmittal of data
    The data categories of “arrival” and “departure,” linked with the country of origin, shall be transmitted to the community where the hospitality company is located, in accordance with § 6 of the Tourism Statistical Order. Also, aggregate data regarding the total number of overnight stays and total number of persons obligated to pay the room tax shall be provided to the Tourism Association of Paznaun - Ischgl, where the accommodation provider are members, and/or to the community. This shall be handled on the basis of § 19 of the Tyrol Accommodation Law.

  • Legal basis for data processing
    Data processing pursuant to the above Sections 1.1 to 1.3 shall be based on Art. 6 para. 1 lit. c of the DSGVO.

  • Additional data transmittal to the TVB/Municipality
    In addition, the accommodation provider shall provide your postal code and year of birth (in a pseudonymized and/or anonymized form) to our municipality and to our TVB for statistical purposes in order to prepare and evaluate the origin and age statistics by the Tourism Association (TVB). This transmittal is based on Art. 6 para. 1 lit. e (transmittal in the public interest) and lit. f (predominate lawful interest) DSGVO. However, you may file an opposition at any time for reasons relating to your particular situation (Art. 21 para. 1 DSGVO).
Using a Guest Card
  • General information
    The accommodations participant are entitled to obtain a guest card. The guest card grants the owner benefits and/or services at various companies in the region (e.g. reduced admission fees). The guest card is valid for the period of your visit.

  • Issuance of the Guest Card
    The guest card will be issued and validated by the accommodation provider solely at your request. It will be issued according to the Guest Card system employed by the TVB and/or by the accommodation company, either in the form of
    • an electronically generated guest card,
    • a Guest Card issued on your cell phone or
    • a copy of your reservation slip.

  • Processed Personal Data
    The following personal data, obtained from the reservation data (see Section 1 above) will be processed both for the electronically generated, and also for the cell phone-provided Guest Card:
    • First and last name, date of birth, country of origin/postal code and the date of arrival and departure.

    If the Guest Card is issued in the form of the “reservation slip,” then it will contain the information required by § 5 in connection with § 9 of the Reservations Law (see Section “Reservation Data”). In this case, no electronic processing will be performed relating to the Guest Card.

    When using the Guest Card, the following additional personal data will be processed:
    • Data relating to the frequency of use of the particular card, service requested, reservations, transaction logging, reference to the reservation data and accommodation company.

    This data is required firstly to verify your identity and secondly to verify the validity of the Guest Card for the particular service requests, and if necessary, to allow invoicing of the benefits between the service providers, the TVB and any accommodation companies involved.

  • Legal Basis for Data Processing
    Die Verarbeitung der Daten für Zwecke der Gästekarte erfolgt aufgrund Ihrer Einwilligung (Art. 6 Abs 1 lit a DSGVO).

    Processing of the data for purposes of the Guest Card shall proceed pursuant to your consent (Art. 6 para. 1 lit. a DSGVO). Your consent can be withdrawn at any time by giving oral or written instructions to the accommodation provider at the email address info@baerolina.com.

  • Operation of the Guest Card System
    The Guest Card System is operated by the local tourism association (TVB). In addition, local accommodation operators and local companies (service providers) are involved. The data that is processed for the Guest Card will be deleted after 40 (forty) months, unless additional retention is necessary for other lawful purposes (e.g. reporting requirements).

  • Receivers of the Data
    Data processed for purposes of the Guest Card will be provided to the local Tourist Association for invoicing to the service providers and/or accommodation operators. The individual service providers who provide beneficial services based on the Guest Card, likewise will receive the data, provided you have used the Guest Card services provided by these companies.

    To claim the benefits, you must present the particular Guest Card on which the data is recorded, and thus disclose the data to the service provider. The company will then check whether the card is (still)valid, usually by reading the bar code on the Guest Card and by transmitting the bar code data to our IT services provider. At this time personal data will be transmitted to the company, in particular also your identity data (to verify your identity and date of birth).

    If the Guest Card has been issued in the form of a reservation slip, then its validity will be checked based on the copy of the reservation slip.
We use cookies to make browsing our Website easier

Cookies are text files that are stored by a website on the user's device. The purpose of cookies is to store information and allow access to it later on. They cannot be used to read other data on the terminal. Websites use cookies particularly to restore previous user preferences, track the history of user queries or analyse user behaviour.

Use of the website is also possible without cookies. The user can deactivate the storage of cookies in his browser, limit cookies to certain websites or set his browser to send a notification before a cookie is stored. The user can delete cookies, at any stage, from the device's hard disk using the browser's privacy functions. In this case, the website's functions and user-friendliness could be restricted. The user's consent forms the legal basis of data processing, in the context of cookies, via the cookie banner.

further information abut cookies

OpenStreetMap
What is OpenStreetMap?

We have integrated map sections of the online mapping tool "OpenStreetMap" on our website. This is a so-called 0pen source mapping, which we can access via an API (interface). This function is offered by OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. By using this map function, your IP address will be forwarded to OpenStreetMap. This privacy policy explains why we use functions of the OpenStreetMap tool, where which data is stored and how you can prevent this data storage.

The OpenStreetMap project was launched in 2004. The goal of the project is and was to create a free map of the world. Users collect data worldwide about buildings, forests, rivers and roads. Over the years, an extensive digital world map has been created by users themselves. Of course, the map is not complete, but in most regions it contains a lot of data.

Why do we use OpenStreetMap on our website?

First and foremost, our website should be helpful to you. And from our point of view, it is always helpful if you can find information quickly and easily. On the one hand, this is of course about our services and products, but on the other hand, we also want you to have access to other helpful information. That's why we also use the OpenStreetMap map service. Because this way we can show you, for example, exactly how to find our company. The map shows you the best way to us and your journey becomes a breeze.

What data is stored by OpenStreetMap?

When you visit one of our websites that offers OpenStreetMap, user data is transmitted to the service and stored there. For example, OpenStreetMap collects information about your interactions with the digital map, your IP address, data about your browser, device type, operating system and on what day and time you used the service. Tracking software is also used to record user interactions for this purpose. The company specifies the analysis tool "Piwik" here in its own privacy policy.

The collected data is subsequently accessible to the corresponding working groups of the OpenStreetMap Foundation. According to the company, personal data is not shared with other individuals or companies unless legally necessary. The third-party provider Pika does store your IP address, but in a truncated form.

The following cookie may be set in your browser when you interact with OpenStreetMap on our website:

Name: _osm_location
Value: 9.63312%7C52,41500%7C17%7CM
Purpose: The cookie is needed to unlock the content of OpenStreetMap.
Expiration date: after 10 years

If you want to view the full screen of the map, you will be linked to the OpenStreetMap website. There, among other things, the following cookies may be stored in your browser:

Name: _osm_totp_token
Value: 14825333165892251372
Purpose: This cookie is used to ensure the operation of the map section.
Expiration date: after one hour

Name: _osm_session
Value: 1d9bfa122e0259d5f6db4cb8ef653a1c
Purpose: The cookie can be used to store session information (i.e. user behavior).
Expiration date: after session end

Name: _pk_id.1.cf09
Value: 4a5.1593684142.2.1593688396.159368839633165892251379
Purpose: This cookie is set by PIWIk to store or measure user data such as click behavior.
Expiration date: after one year

How long and where is the data stored?

The APl servers, databases, and ancillary services servers are currently located in the United Kingdom (Great Britain and Northern Ireland) and the Netherlands. Your IP address and user information that is stored in shortened form by the web analytics tool Piwik is deleted after 180 days.

How can I delete my data or prevent data storage?

You have the right to access your personal data at any time and object to its use and processing. You can manage, delete or deactivate cookies that may be set by OpenStreetMap in your browser at any time. However, this will prevent the service from working to its full extent. For each browser, managing, deleting or disabling cookies works slightly differently. Under the section "Cookies" you find the corresponding links to the respective instructions of the most popular browsers.

Legal basis

If you have consented to OpenStreetMap being used, the legal basis of the corresponding data processing is this consent. According to Art, 6 para, 1 lit, a DSGVO (consent), this consent constitutes the legal basis for the processing of personal data as it may occur during the collection by OpenStreetMap.

From our side, there is also a legitimate interest to use OpenStreetMap to optimize our online service. The corresponding legal basis for this is Art, 6 para, 1 lit, f DSGVO (Legitimate Interests). Nevertheless, we only use OpenStreetMap if you have given your consent.

If you would like to learn more about data processing by OpenStreetMap, we recommend that you read the company's privacy policy at https://wiki.osmfoundation.org/wiki/Privacy_Policy.

Source: Created with the privacy generator from AdSimple

Audio & Video
What are audio and video elements?

We have integrated audio and video elements to our website. Therefore, you can watch videos or listen to music/podcasts directly via our website. This content is delivered by service providers and is obtained from the respective provider's servers.

Audio and video elements are integrated functional elements of platforms such as YouTube, Vimeo or Spotify. It is usually free of charge to use these portals, but they can also contain paid content. With the integrated elements, you can listen to or view any of their content on our website.

If you use audio or video elements on our website, your personal data may get transmitted to as well as processed and retained by service providers.

Why do we use audio & video elements on our website?

We of course want to provide you with the best offer on our website. And we are aware that content is no longer just conveyed in text and static images. Instead of just giving you a link to a video, we offer you audio and video formats directly on our website. These are entertaining or informative, but ideally they are both. Our service therefore gets expanded and it gets easier for you to access interesting content. In addition to our texts and images, we thus also offer video and/or audio content.

Which data are retained by audio & video elements?

When you visit a page on our website with e.g. an embedded video, your server connects to the service provider’s server. Thus, your data will also be transferred to the third-party provider, where it will be stored. Certain data is collected and stored regardless of whether you have an account with the third party provider or not. This usually includes your IP address, browser type, operating system and other general information about your device. Most providers also collect information on your web activity. This e.g. includes the session duration, bounce rate, the buttons you clicked or information about the website you are using the service on. This data is mostly stored via cookies or pixel tags (also known as web beacons). Any data that is pseudonymised usually gets stored in your browser via cookies. In the respective provider’s Privacy Policy, you can always find more information on the data that is stored and processed.

Duration of data processing

You can find out exactly how long the data is stored on the third-party provider’s servers either in a lower point of the respective tool’s Privacy Policy or in the provider’s Privacy Policy. Generally, personal data is only processed for as long as is absolutely necessary for the provision of our services or products. This usually also applies to third-party providers. In most cases, you can assume that certain data will be stored on third-party providers’ servers for several years. Data can be retained for different amounts of time, especially when stored in cookies. Some cookies are deleted after you leave a website, while others may be stored in your browser for a few years.

Right to object

You also retain the right and the option to revoke your consent to the use of cookies or third-party providers at any time. This can be done either via our cookie management tool or via other opt-out functions. You can e.g. also prevent data retention via cookies by managing, deactivating or erasing cookies in your browser. The legality of the processing up to the point of revocation remains unaffected.

Since the integrated audio and video functions on our site usually also use cookies, we recommend you to also read our general Privacy Policy on cookies. You can find out more about the handling and storage of your data in the Privacy Policies of the respective third party providers.

Legal basis

If you have consented to the processing and storage of your data by integrated audio and video elements, your consent is considered the legal basis for data processing (Art. 6 Para. 1 lit. a GDPR). Generally, your data is also stored and processed on the basis of our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in maintaining fast and good communication with you or other customers and business partners. We only use the integrated audio and video elements if you have consented to it.

YouTube Privacy Policy

What is YouTube?

We have integrated YouTube videos to our website. Therefore, we can show you interesting videos directly on our site. YouTube is a video portal, which has been a subsidiary company of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube or Google. Thereby, certain data are transferred (depending on the settings). Google is responsible for YouTube’s data processing and therefore Google’s data protection applies.

In the following we will explain in more detail which data is processed, why we have integrated YouTube videos and how you can manage or clear your data.

On YouTube, users can watch, rate, comment or upload videos for free. Over the past few years, YouTube has become one of the most important social media channels worldwide. For us to be able to display videos on our website, YouTube provides a code snippet that we have integrated to our website.

Why do we use YouTube videos on our website?

YouTube is the video platform with the most visitors and best content. We strive to offer you the best possible user experience on our website, which of course includes interesting videos. With the help of our embedded videos, we can provide you other helpful content in addition to our texts and images. Additionally, embedded videos make it easier for our website to be found on the Google search engine. Moreover, if we place ads via Google Ads, Google only shows these ads to people who are interested in our offers, thanks to the collected data.

What data is stored by YouTube?

As soon as you visit one of our pages with an integrated YouTube, YouTube places at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, by using cookies YouTube can usually associate your interactions on our website with your profile. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your Internet provider. Additional data can include contact details, potential ratings, shared content via social media or YouTube videos you added to your favourites.

If you are not logged in to a Google or YouTube account, Google stores data with a unique identifier linked to your device, browser or app. Thereby, e.g. your preferred language setting is maintained. However, many interaction data cannot be saved since less cookies are set.

In the following list we show you cookies that were placed in the browser during a test. On the one hand, we show cookies that were set without being logged into a YouTube account. On the other hand, we show you what cookies were placed while being logged in. We do not claim for this list to be exhaustive, as user data always depend on how you interact with YouTube.

Name: YSC
Value: b9-CV6ojI5Y112134589-1
Purpose: This cookie registers a unique ID to store statistics of the video that was viewed.
Expiry date: after end of session

Name: PREF
Value: f1=50000000
Purpose: This cookie also registers your unique ID. Google receives statistics via PREF on how you use YouTube videos on our website.
Expiry date: after 8 months

Name: GPS
Value: 1
Purpose: This cookie registers your unique ID on mobile devices to track GPS locations.
Expiry date: after 30 minutes

Name: VISITOR_INFO1_LIVE
Value: 95Chz8bagyU
Purpose: This cookie tries to estimate the user’s internet bandwith on our sites (that have built-in YouTube videos).
Expiry date: after 8 months

Further cookies that are placed when you are logged into your YouTube account:

Name: APISID
Value: zILlvClZSkqGsSwI/AU1aZI6HY7112134589-
Purpose: This cookie is used to create a profile on your interests. This data is then used for personalised advertisements.
Expiry date: after 2 years

Name: CONSENT
Value: YES+AT.de+20150628-20-0
Purpose: The cookie stores the status of a user’s consent to the use of various Google services. CONSENT also provides safety measures to protect users from unauthorised attacks.
Expiry date: after 19 years

Name: HSID
Value: AcRwpgUik9Dveht0I
Purpose: This cookie is used to create a profile on your interests. This data helps to display customised ads.
Expiry date: after 2 years

Name: LOGIN_INFO
Value: AFmmF2swRQIhALl6aL…
Purpose: This cookie stores information on your login data.
Expiry date: after 2 years

Name: SAPISID
Value: 7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM
Purpose: This cookie identifies your browser and device. It is used to create a profile on your interests.
Expiry date: after 2 years

Name: SID
Value: oQfNKjAsI112134589-
Purpose: This cookie stores your Google Account ID and your last login time, in a digitally signed and encrypted form.
Expiry date: after 2 years

Name: SIDCC
Value: AN0-TYuqub2JOcDTyL
Purpose: This cookie stores information on how you use the website and on what advertisements you may have seen before visiting our website.
Expiry date: after 3 months

How long and where is the data stored?

The data YouTube receive and process on you are stored on Google’s servers. Most of these servers are in America. At https://www.google.com/about/datacenters/locations/?hl=en you can see where Google’s data centres are located. Your data is distributed across the servers. Therefore, the data can be retrieved quicker and is better protected against manipulation. Google stores collected data for different periods of time. You can delete some data anytime, while other data are automatically deleted after a certain time, and still other data are stored by Google for a long time. Some data (such as elements on “My activity”, photos, documents or products) that are saved in your Google account are stored until you delete them. Moreover, you can delete some data associated with your device, browser, or app, even if you are not signed into a Google Account.

How can I erase my data or prevent data retention?

Generally, you can delete data manually in your Google account. Furthermore, in 2019 an automatic deletion of location and activity data was introduced. Depending on what you decide on, it deletes stored information either after 3 or 18 months.

Regardless of whether you have a Google account or not, you can set your browser to delete or deactivate cookies placed by Google. These settings vary depending on the browser you use. The following instructions will show how to manage cookies in your browser:

Chrome: Clear, enable and manage cookies in Chrome

Safari: Manage cookies and website data in Safari

Firefox: Clear cookies and site data in Firefox

Internet Explorer: Delete and manage cookies

Microsoft Edge: Delete cookies in Microsoft Edge

If you generally do not want to allow any cookies, you can set your browser to always notify you when a cookie is about to be set. This will enable you to decide to either allow or permit each individual cookie.

Legal basis

If you have consented processing and storage of your data by integrated YouTube elements, this consent is the legal basis for data processing (Art. 6 para. 1 lit. a GDPR). Generally, your data is also stored and processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) to maintain fast and good communication with you or other customers and business partners. Nevertheless, we only use integrated YouTube elements if you have given your consent. YouTube also sets cookies in your browser to store data. We therefore recommend you to read our privacy policy on cookies carefully and to take a look at the privacy policy or the cookie policy of the respective service provider.

YouTube also processes data in the USA, among other countries. We would like to note, that according to the European Court of Justice, there is currently no adequate level of protection for data transfers to the USA. This can be associated with various risks to the legality and security of the data processing.

YouTube uses standard contractual clauses approved by the EU Commission (= Art. 46, paragraphs 2 and 3 of the GDPR) as basis for data processing by recipients based in third countries (which are outside the European Union, Iceland, Liechtenstein and Norway) or for data transfer there. These clauses oblige YouTube to comply with the EU‘s level of data protection when processing relevant data outside the EU. These clauses are based on an implementing order by the EU Commission. You can find the order and the clauses here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=en

Since YouTube is a subsidiary company of Google, Google’s privacy statement applies to both. If you want to learn more about how your data is handled, we recommend the privacy policy at https://policies.google.com/privacy?hl=en.

YouTube Subscribe Button Privacy Policy

We have integrated the YouTube subscribe button to our website, which you can recognise by the classic YouTube logo. The logo shows the words “Subscribe” or “YouTube” in white letters against a red background, with a white “Play” symbol on the left. The button may also be displayed in a different design.

Our YouTube channel consistently offers you funny, interesting or exciting videos. With the built-in “Subscribe” button you can subscribe to our channel directly via our website and do not need to go to YouTube’s website for it. With this feature, we want to make it as easy as possible for you to access our comprehensive content. Please note that YouTube may save and process your data.

If you see a built-in subscription button on our page, YouTube sets at least one cookie, according to Google. This cookie stores your IP address and our URL. It also allows YouTube to receive information about your browser, your approximate location and your default language. In our test the following four cookies were placed, without us being logged into YouTube:

We have integrated the YouTube subscribe button to our website, which you can recognise by the classic YouTube logo. The logo shows the words “Subscribe” or “YouTube” in white letters against a red background, with a white “Play” symbol on the left. The button may also be displayed in a different design.

Our YouTube channel consistently offers you funny, interesting or exciting videos. With the built-in “Subscribe” button you can subscribe to our channel directly via our website and do not need to go to YouTube’s website for it. With this feature, we want to make it as easy as possible for you to access our comprehensive content. Please note that YouTube may save and process your data.

If you see a built-in subscription button on our page, YouTube sets at least one cookie, according to Google. This cookie stores your IP address and our URL. It also allows YouTube to receive information about your browser, your approximate location and your default language. In our test the following four cookies were placed, without us being logged into YouTube:

Name: YSC
Value: b9-CV6ojI5112134589Y
Purpose: This cookie registers a unique ID, which stores statistics of the viewed video.
Expiry date: after end of session

Name: PREF
Value: f1=50000000
Purpose:This cookie also registers your unique ID. Google uses PREF to get statistics on how you interact with YouTube videos on our website.
Expiry date: after 8 months

Name: GPS
Value: 1
Purpose:This cookie registers your unique ID on mobile devices to track your GPS location.
Expiry date: after 30 minutes

Name: VISITOR_INFO1_LIVE
Value: 11213458995Chz8bagyU
Purpose: This cookie tries to estimate the user’s internet bandwith on our website (that contain built-in YouTube video).
Expiry date: after 8 months

Note: These cookies were set after a test, thus we do not claim for the list to be exhaustive.

If you are logged into your YouTube account, YouTube may store many of the actions and interactions you make on our website via cookies, to then assign them to your YouTube account. This gives YouTube information on e.g. how long you have been browsing our website, which browser type you use, which screen resolution you prefer or what actions you take.

On the one hand, YouTube uses this data to improve its own services and offers, and on the other hand to provide analyses and statistics for advertisers (who use Google Ads).

Source: Created with the privacy generator from AdSimple

Profiling for more individual offers and information

To improve our products, automated data processing techniques are used to analyse user behaviour (ie. profiling).

Self-advertising measures

The operator, according to Article 107 (3) of the Telecommunications Act 2003 (TKG 2003) and Article 6 (1) (a) of the GDPR, reserves the right to save the following data permanently and for sending offers and information on services and offers provided by the operator by mail or e-mail, for the purposes of their own advertising purposes: title, first name, surname, postal address, e-mail address, telephone number. The user may object to the processing of his data for this purpose, during the collection, and at any time thereafter by sending an e-mail to info@baerolina.com.

Google Remarketing

This website uses Google Remarketing. Google Remarketing is an advertising service provided by Google that allows targeted promotion to previous visitors to the site.

Third parties, including Google, display ads on many different websites on the Internet. For this purpose, cookies are stored on the user's device and used when later visiting another website to display advertisements based on previous visits by a user to this website. The identification of the users takes place via cookies set in the web browser. With the help of cookies, the user behavior can be analysed when visiting the website and then used for targeted product recommendations and interest-based advertising.

If you do not wish to receive interest-based advertising, you can use the Ads Preferences Manager to disable Google's use of cookies for these purposes and to adjust ads on the Google Display Network by selecting the DoubleClick opt-out page. Alternatively, the user may disable the use of third-party cookies by selecting the network advertising initiative's opt-out page or disabling the use of cookies in the browser settings.

Further information on https://support.google.com/adwords/answer/2453998?hl=en.

Facebook Custom Audiences

This website uses Facebook Custom Audiences. Facebook Custom Audiences is a promotional service provided by Facebook Inc., 1601 S California Ave., Palo Alto, CA, 94304, USA, which allows users to promote their website in a targeted manner. Facebook uses cookies to display ads based on previous visits by a user to this site. The identification of the users takes place via cookies set in the web browser, which are stored there for a period of 90 days. With the help of cookies, the user behavior can be analysed when visiting the website and then used for targeted product recommendations and interest-based advertising. If the user does not want to receive interest-based advertising on Facebook, they can unsubscribe here: https://www.facebook.com/settings/?tab=ads

You can feel assured with us

The operators of this site help you to protect your personal information. If the legality for specific data processing is based on the consent of the user, this can be revoked at any time (also partially) by an e-mail to info@baerolina.com. Notwithstanding the above deletions in the individual data processing, deletion is omitted in so far as the use of the personal data to be deleted is used for other lawful processing (eg self-promotion) in accordance with this privacy policy or valid laws. A deletion of personal data may affect the functionality of the content offered on this website to the user.

Furthermore, the user has more rights, which are granted by law. These are shown clearly below.

Your personal rights at a glance

Right to be informed:
It is your right to be informed, if and to what extent your data is processed by us.

Right to Rectification:
If we process incomplete or incorrect personal data about you, you may request a correction or completion at any time.

Right to Erasure / the Right "to be forgotten":
If your personal data is unlawfully processed, you have the right to demand the deletion of your personal data from us. There may well be reasons opposing an immediate deletion (retention requirements or other legal obligations).

Right to Restriction of Processing:
If you contest the accuracy of data, you may request that your data be restricted for the duration of the audit if the processing of your personal information is unlawful, but you do not wish the data to be deleted if it is no longer required for the agreed purpose, as you may need the data for asserting / enforcing legal claims, or if you have objected to the processing of the data.

Right to Data Portability:
You have the right to demand the publication of the data provided by you in machine-readable form, provided that processing takes place on the basis of a consent or a contract.

Right to Objection to Processing:
If the processing of your personal data serves the purpose of performing public-interest tasks, the exercise of official authority or if we have a legitimate interest, you can object to this data processing if there is a legitimate interest in your personal data.

Right of Appeal:
If, in your opinion, the processing of your personal data violates Austrian or European data protection law, please contact us to clarify any questions. Of course you have the right to complain to the Austrian Data Protection Authority (Hohenstaufengasse 3, 1010 Vienna), This email address is being protected from spambots. You need JavaScript enabled to view it., www.dsb.gv.at) or to a supervisory authority within the EU.

Assertion of Rights:
In order to assert one of the aforementioned rights, please contct us by e-mail at info@baerolina.com. We will be pleased to help you further.

Confirmation of Identity:
To protect your rights and your privacy, in case of doubt, we are entitled to request proof of identity.

Right to Claim for Fees:
If you claim that one of the above-mentioned rights is manifestly unfounded or particularly frequent, we are entitled to charge an appropriate processing fee or refuse to process the application.

Data Protection Officer for your safety

As public bodies, the operators of this Website are obliged to provide an official data protection officer. This ensures that your data is handled even more responsibly. Data protection for the Hotel Bärolina is provided by:

Msr. Edeltraud Kretzschmar - St. Zeno 6 - 6534 Serfaus
eMail: info@baerolina.com - Phone: +43 5476 6890

contact details

Tourism Association

Serfaus-Fiss-Ladis

Gänsackerweg 2
A-6534 Serfaus
Tel.: +43 5476 6239
e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Local community

Serfaus

Gänsackerweg 2
A-6534 Serfaus
Tel.: +43 5476 6210
Fax: +43 5476 6210 21
e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

IT service provider

feratel media technologies AG
Maria-Theresien-Strasse 8
A-6020 Innsbruck
Phone: +43 512 7280 0
Fax: +43 512 7280 1080
e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Online booking system

Casablanca Hotelsoftware GmbH

Öde 58
6491 Schönwies
Tel.: +43-(0)5418-5622
Fax: +43-(0)5418-5622-17
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.